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The flashcards related to behavioral issues will cover these topics:
- Factors and Techniques for Control
- Two steps in the control loop, stages of the control loop, purposes
of a control process, management control processes, management
by exception, responsibility accounting systems, service centers,
contribution margin, transfer pricing, determination of a transfer
price, market-based transfer prices.
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- Measuring and Reporting Performance
- Classifications of standards, ideal standards, practical standards,
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of a standard cost system, measurement of performance, comparing
actual performance to standards, revenue centers, cost centers,
profit centers, investment centers, contribution centers, return
on investment, residual income, ROI-based vs. residual income
evaluation systems, divisional performance, evaluating a segment
manager's vs. segment performance, segmented income statements,
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- Performance Variance Analysis
- Sales price variance, sales volume variance, sales quantity
variance, sales mix variance, flexible-budget variance, contribution
margin volume variance, direct materials variance, direct labor
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price (rate) variance, labor quantity (efficiency) variance, labor
price (rate) variance, labor mix variance, labor yield variance,
variable vs. fixed overhead variances, variable overhead spending
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variance, fixed overhead budget (spending) variance, fixed overhead
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- Quality Considerations
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improvement programs, zero defect program.
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