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The flashcards related to control and performance evaluation will
cover these topics:
- Factors and Techniques for Control
- Two steps in the control loop, stages of the control loop, purposes
of a control process, management control processes, management
by exception, responsibility accounting systems, service centers,
contribution margin, transfer pricing, determination of a transfer
price, market-based transfer prices.
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- Measuring and Reporting Performance
- Classifications of standards, ideal standards, practical standards,
flexibility of standards, types of standards, advantages vs. disadvantages
of a standard cost system, measurement of performance, comparing
actual performance to standards, revenue centers, cost centers,
profit centers, investment centers, contribution centers, return
on investment, residual income, ROI-based vs. residual income
evaluation systems, divisional performance, evaluating a segment
manager's vs. segment performance, segmented income statements,
performance reports.
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- Performance Variance Analysis
- Sales price variance, sales volume variance, sales quantity
variance, sales mix variance, flexible-budget variance, contribution
margin volume variance, direct materials variance, direct labor
variance, materials quantity (efficiency) variance, materials
price (rate) variance, labor quantity (efficiency) variance, labor
price (rate) variance, labor mix variance, labor yield variance,
variable vs. fixed overhead variances, variable overhead spending
variance, variable overhead efficiency variance, fixed overhead
variance, fixed overhead budget (spending) variance, fixed overhead
volume (idle capacity) variance, two-way vs. three-way overhead
variances, production volume variance.
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- Quality Considerations
- Product quality, external failure costs, internal failure costs,
prevention costs, appraisal costs, quality control programs, ISO
9000 Standards, Malcolm Baldrige National Quality Awards, quality
improvement programs, zero defect program.
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