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The flashcards related to organization management will cover these
topics:
- Evolution of Theory and Practice
- Scientific school of management, administrative school of management, Henri Fayol's
functions and principles of management, Henry Mintzberg, behavioral school of management,
theory X vs. theory Y, Chester Barnard, Rensis Likert, Elton Mayo, school of organizational
theory, contingency approach, traditional vs. behavioral vs. modern approach, mechanistic
vs. organic organizational structures.
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- Structural Evolution in Organizations
- Basic relationships within an organizational structure, unity of objective, efficiency,
effectiveness, departmentation methods, classical vs. behavioral views to line and staff
relationships, advisory vs. concurrent vs. control authority, span of control, flat vs. tall
organizational structure, centralization vs. decentralization, scalar principle, planning
process, line managers potential conflict with staff managers.
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- Social and Cultural Characteristics
- Reasons employees resist change, management's response to minimize resistance,
reasons for delegation, reasons to resist delegation, multinational issues, diversity
issues.
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- Effective Organization of Jobs and Teams
- Committees, classical vs. behavioral positions on committees, standing committees,
temporary committees, informal groups, quality circles, Kurt Lewin, group behavior, role
playing.
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- Staffing and Managing Human Resources
- Management development, sensitivity training, organizational development, human
resource planning, evaluating an employee's performance.
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- Leadership Styles
- Traitist approach, styles of leadership, employee vs. task orientation,
structuring vs. consideration behavior, Frederick Fiedler's contingency theory,
French and Raven's theory.
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- Motivational Theories and Methods
- Factors influencing motivation, Abraham Maslow, Chris Argyris, Frederick Herzberg's
two-factor theory, Rensis Likert, job enrichment vs. job enlargement, Victor Vroom, Peter
Drucker, management by objective program.
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